Choosing the right type of moving company for yourself is the most crucial decision to take. This is because you would need to hire only trustworthy people to handle your belongings, which include valuable items. Trusting complete strangers for handling all your goods is a scary thing to think about. So, to keep your mind at peace, here are some of the essential questions that you must ask your movers and packers in Mumbai before hiring them for relocation work. These questions will help you in analyzing the mover well. Also, they will save you from the moving scams. Keep on reading to know the major questions that you should ask before hiring a professional moving company.
1. What is the experience of the company?
Asking about the experience of the company makes sure that you are in safe hands. The professionals will handle your belongings in the most efficient manner. They undertake the task of packing, loading, and shifting in a safe manner. Choosing a novice can be a risky thing as they are not experts in handling different types of items. It is possible that any of your items can get damaged by the inexperienced staff. So, always ask about the experience of the company with relevant proof.
2. Is the company licensed and registered?
Another important fact that you need to clear before hiring any moving company is that are they licensed and registered or not. To make sure that all your belongings are in safe hands, you need to check whether your company is properly licensed and registered or not. Do not trust companies that do not have a proper license as they can destroy your goods and you will not be able to even have any claim.
3. What do the online reviews say about them?
Before hiring any moving company, make sure to check their online reviews, especially the ones that are available on their social media pages or online forums. You will get only genuine feedback on such sites and from here, you can decide whether to choose that particular company or not.
4. Check whether they are giving guaranteed pick-up and delivery or not?
This is another important question to check whether the company is offering a pick-up and delivery service or not. If they are offering then what are their timelines for both pick-up and arrival? You will be able to schedule everything according to that only. If they do not provide a pick and drop facility then you have to arrange that separately which will be an added task. Then, it will be better to choose a company that does everything on its own.
5. Ask if they are offering an in-house estimate or not?
A company that offers an in-house estimate is a genuine one. Those who offer you an estimate over call or email, don’t believe them as they can be scammers. A reputed company will always visit your home or may be looking at your belongings via video call to analyze all your belongings and provide you with a perfect estimate. The representative will check all your rooms and make an inventory of the items that you will be taking along. Also, if there will be something for which an extra charge will be levied then they will let you know. Otherwise, you should ask about any sort of hidden charges in the final estimate.
6. Ask if they have road permits?
Having particular permits for transporting your belongings from one state to another or from one country to another is highly required. If the hired moving company does not have the proper road permits then your belongings will get stuck at the security checks. So, the company should have a state license that permits them to operate across state lines for safer transit.
7. Are they moving the goods on their own or hiring someone else to do that?
Yes, a lot of companies do this. They hire others to move your belongings as they act as brokers. So, taking clarity on the role of the company is very important. Brokers only schedule the move and are not authorized to carry out them. So, you should make sure that the moving company is arriving on the shifting day or not.
8. Do they offer liability or risk coverage?
A lot of companies offer basic liability coverage against the goods but that amount is very less. If by any chance any of your precious items got damaged then you will not be able to recover even half of the amount with this coverage. So, ask them to offer you either full coverage of the loss or get third-party risk coverage for ensuring the safety of your belongings.
9. Do they have enough equipment and staff?
Before hiring a moving company, do enquire whether they have a team of experienced movers or not. Also, do they have all the required equipment, materials, and tools to carry out the task of packing and moving? Ask if they are not charging any extra amount for packing materials or anything of the same sort.
10. Ask them if they can provide references?
If the moving company is legitimate then they will provide you with the reference of their previous customers very easily. They have the testimonials of their previous customers. Just make sure that they won’t sound too good to be unbelievable. Such reviews are fake. You can also check out their online reviews on such sites that filter fake reviews.
So, make sure to ask these questions from your packers and movers in Mumbai before hiring them to ensure a safe move.
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